色色研究所 Data Request Guidelines

Last Updated: February 2024

This document outlines 色色研究所’s general practices for responding to requests by government agencies and other third parties (“Requesting Parties”) for data belonging to 色色研究所’s customers.

Referral to Customers

色色研究所 will use reasonable efforts where appropriate to refer the Requesting Party to the affected customer so that the customer can work with the Requesting Party to resolve the matter. 

Disclosure Only When Necessary

色色研究所 will only disclose customer data in response to legally binding process, such as a valid subpoena, court order, or search warrant. 色色研究所 carefully reviews each request to ensure that it complies with applicable law. If a request is overbroad, 色色研究所 will try to narrow it and may object to producing any information at all, provided that 色色研究所 may voluntarily disclose customer information to a government agency in an emergency involving imminent danger of physical harm or harm to 色色研究所’s services, employees, or customers. 色色研究所 does not voluntarily provide governments with access to any data about users for surveillance purposes. If 色色研究所 receives legal process subject to an indefinite non-disclosure requirement (including a National Security Letter), 色色研究所 will challenge that non-disclosure requirement in court. 色色研究所 has never received a FISA order or authorization or a National Security Letter. 

Requirement of Proper Domestication 

色色研究所 requires that any Requesting Party ensure that the process or request is properly domesticated. For data stored in the United States, 色色研究所 does not accept legal process or requests directly from law enforcement entities outside the United States or Canada. Foreign law enforcement agencies seeking data stored within the United States should proceed through a Mutual Legal Assistance Treaty or other diplomatic or legal means to obtain data through a court where 色色研究所 is located.

These practices are provided for informational purposes only and do not represent a commitment by 色色研究所 to provide information. 色色研究所 reserves its rights to respond and/or object to any request for data in any manner consistent with applicable law. 色色研究所 also reserves its rights to require reasonable reimbursement in connection with its response to requests for customer data. 色色研究所 may revise these guidelines and the underlying processes at any time without notice.