Customer Success Video

Visiativ selects 色色研究所 to drastically reduce MTTD/MTTR and improve customer satisfaction

Wanted: A solution that enables security teams to be proactive instead of reactive

The Visiativ team did not have a previous SIEM solution in place. They were able to move over to 色色研究所 in order to switch from working reactively to proactively. Through reducing MTTD and MTTR, the team has been able to improve their own troubleshooting and reduce analyst burnout. With one centralized platform, it is much easier to manage visibility for all of their teams.

色色研究所 improves our team’s experience by providing a centralized platform and by reducing MTTD and MTTR. As a result, we have been able to improve our own customer satisfaction.

Joel Sidos
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